Terms And Conditions

1. Introduction

Welcome to Horizon Pathways LLC (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Agreement”) govern your access to, and use of, our website, services, and platform (collectively referred to as the “Services”). By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth herein, along with any applicable laws, regulations, and guidelines. If you do not agree to these Terms, you must immediately discontinue using our Services. This Agreement constitutes a legally binding contract between you (the “User” or “you”) and Horizon Pathways LLC.

By accepting this Agreement, you further acknowledge that you are fully competent to enter into this legally binding contract and that you will comply with all obligations herein. If you are accessing the Services on behalf of a company, you represent that you have the authority to bind that entity to this Agreement.

2. Services Provided

Horizon Pathways LLC provides specialized immigration-related services, including but not limited to, consultations, document preparation, submission assistance, and ongoing support through the immigration application process (the “Services”). These Services are designed to facilitate the immigration process for individuals and businesses.

We reserve the unequivocal right to modify, suspend, discontinue, or restrict access to any part of the Services at our sole discretion, without prior notice or liability. We may, at any time and without notice, update the scope of Services provided, including adding new features or removing existing ones. Furthermore, we reserve the right to alter the pricing of our Services or to impose new fees with reasonable notice to our users, effective upon such notice.

3. Acceptable Use Of Services

Users agree to use the Services exclusively for lawful purposes and in compliance with this Agreement. By accessing the Services, you represent, warrant, and agree to the following:

Legal Compliance: You shall not use the Services in any manner that violates or contravenes any applicable laws, statutes, ordinances, or regulations, whether local, state, national, or international, including, without limitation, laws related to immigration, intellectual property, and data protection.
Intellectual Property: You shall not infringe, violate, or misappropriate the intellectual property rights of Horizon Pathways LLC or any third parties, including, but not limited to, copyrights, trademarks, patents, and trade secrets.
Security and Integrity of Services: You shall not intentionally or unintentionally introduce any viruses, malware, worms, or other malicious code or software into the Services, nor interfere with or disrupt the functionality or security of the Services, including the servers or networks connected to the Services.
Accuracy of Information: You agree not to provide any false, misleading, or incomplete information, whether in your personal data, application forms, or other materials submitted through the Services.
Disruption or Interference: You shall not engage in any conduct that could disrupt, degrade, impair, or otherwise interfere with the proper functioning of the Services or diminish the experience of other users.

4. Payment And Refund Policy

By utilizing our Services, you agree to pay all applicable fees associated with the provision of those Services as outlined in the applicable service descriptions or agreements. The following terms apply to the payment and refund process:

Payment Methods: Payments for Services rendered are processed through credit cards and/or PayPal. You agree to provide valid and accurate payment information when using these payment methods. If any payment is declined, you will be responsible for any subsequent charges or fees incurred.
Refunds:
- Eligibility for Refund: Refunds may only be issued in the event that Services were not rendered as agreed, or in the event of a material error caused by Horizon Pathways LLC. Users acknowledge that refunds are not available for services rendered in full or as described in the initial agreement. If you are dissatisfied with our Services, you must contact us within the appropriate timeframe specified below to discuss any issues or concerns.
- Refund Request Process: Any request for a refund must be made in writing and submitted to Horizon Pathways LLC on refund@horizonpathways.us within 14days from the date the service was rendered. The request must clearly specify the reasons for the refund request. Refunds will be assessed on a case-by-case basis and granted at the sole discretion of Horizon Pathways LLC.
- Refund Limitations: No refunds will be issued if the Services have been fully delivered in accordance with the agreed terms. Users acknowledge that by utilizing our Services, they have agreed to the scope, nature, and pricing of such Services. No refunds will be provided for any costs incurred in connection with third-party services, including but not limited to, payment processing fees, or other transactional costs.
Billing Disputes: In the event of a dispute concerning any billing or payment charge, users agree to notify Horizon Pathways LLC within thirty (30) days from the date of the charge. Failure to do so will result in the waiver of any claim regarding the disputed charge. Users agree to make reasonable efforts to resolve any billing disputes directly with the Company before initiating any formal dispute process.

5. Third-party Integrations And Services

Horizon Pathways LLC may, at its sole discretion, engage third-party service providers to assist in various functions necessary for the proper operation of our Services, including but not limited to payment processing, analytics, data storage, content delivery, and user engagement. By accessing and utilizing our Services, you acknowledge and agree to comply with the terms and conditions of these third-party service providers, which may be subject to their own terms of service and privacy policies.

The third-party services may include, but are not limited to:

Payment Processors: These include third-party providers such as Strip and/or PayPal, who facilitate the processing of payments for Services rendered.
Analytics and Tracking Services: These may include services such as Google Analytics and/or Mixpanel that help us track and analyze user behavior, website usage, and other related activities to enhance the performance of our Services.
Cloud Hosting and Data Storage Providers: We may utilize third-party hosting services to store data and facilitate the smooth functioning of the platform.

By agreeing to these Terms, you also acknowledge that the use of third-party services is subject to the separate and independent terms and policies of those providers. We encourage you to review the terms and conditions, as well as the privacy policies, of any third-party services before using them. Horizon Pathways LLC does not control and is not responsible for the actions, content, policies, or practices of these third-party services. Therefore, we disclaim any liability for damages or issues arising from your interactions with these third-party providers.

Horizon Pathways LLC expressly disclaims any responsibility for any loss, liability, or harm incurred as a result of your use of third-party services. If you do not agree to the terms of any third-party service provider, you should refrain from using those specific services.

6. Privacy And Data Protection

Horizon Pathways LLC is committed to safeguarding the privacy and confidentiality of your personal data. We understand the importance of privacy in the digital age and have developed a Privacy Policy to explain how we collect, use, store, and protect your personal information when you use our Services. By accessing or using our Services, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy https://horizonpathways.us/privacy/ which is incorporated by reference into these Terms and Conditions.

We take all reasonable and appropriate measures to protect the security of your personal information, in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legal frameworks governing the collection and processing of personal information. These measures include data encryption, restricted access, and periodic audits to ensure the integrity of our data storage systems.

By using our Services, you agree to the following:

Consent to Data Collection: You consent to the collection, use, and processing of your personal information as outlined in the Privacy Policy. This includes, but is not limited to, your name, contact details, and any other data you provide during the course of using our Services.
Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes outlined in the Privacy Policy, and in accordance with applicable laws.
Data Sharing: We may share your personal information with third-party service providers as outlined in our Privacy Policy, but only for purposes directly related to the provision of our Services. We do not sell, rent, or lease your personal data to third parties.
Your Rights: You have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal data, as well as the right to object to or restrict processing. Please refer to our Privacy Policy for more details on how to exercise these rights.

7. Intellectual Property Rights

All content, including but not limited to, text, images, graphics, logos, software, designs, videos, and other materials (“Content”) provided by Horizon Pathways LLC on its website and through its Services are the exclusive property of Horizon Pathways LLC or its licensors. This Content is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for personal, non-commercial purposes in accordance with these Terms. Any unauthorized use, reproduction, distribution, display, modification, or creation of derivative works from the Content is strictly prohibited.

Specifically, you agree that you will not:

Copy, reproduce, or distribute any Content without the express written consent of Horizon Pathways LLC.
Use any trademarks, service marks, or logos of Horizon Pathways LLC in a manner that suggests endorsement or affiliation without prior written authorization.
Reverse engineer, decompile, or disassemble any software provided as part of the Services.

All rights not expressly granted herein are reserved by Horizon Pathways LLC. Any unauthorized use of our intellectual property may result in legal action, including but not limited to claims for copyright infringement, trademark violations, and damages.

8. Limitation Of Liability

To the fullest extent permitted by applicable law, Horizon Pathways LLC, its affiliates, officers, directors, employees, agents, representatives, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profit, business interruption, loss of data, or other damages resulting from your use of, or inability to use, our Services. This limitation applies regardless of whether such damages were foreseeable or whether Horizon Pathways LLC was advised of the possibility of such damages.

In no event shall the total liability of Horizon Pathways LLC for any claim or series of claims arising out of or in connection with the use of our Services exceed the amount paid by you for the specific Service or product giving rise to the claim. This limitation applies to all claims, whether arising in contract, tort, negligence, strict liability, or other legal theories.

Nothing in this Agreement shall exclude or limit our liability for:

Death or personal injury resulting from our negligence.
Fraud or fraudulent misrepresentation.
Any other liability which cannot be excluded or limited under applicable law.

9. Indemnification

You hereby agree to indemnify, defend, and hold harmless Horizon Pathways LLC, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, successors, and assigns (collectively referred to as the “Indemnified Parties”) from and against any and all claims, demands, actions, lawsuits, damages, losses, liabilities, fines, penalties, costs, or expenses, including but not limited to reasonable attorneys’ fees, expert fees, and court costs, arising directly or indirectly from:

Your use or misuse of the Services.
Any breach or alleged breach of these Terms and Conditions.
Your violation of any applicable law, statute, regulation, or legal obligation.
Any infringement or alleged infringement of the intellectual property, privacy, or other rights of third parties.
Any content you submit, post, or transmit through the Services.

This indemnification obligation will survive the termination or expiration of this Agreement. You agree to cooperate fully in the defense of any such claims, and we reserve the right to assume exclusive control over the defense of any matter subject to indemnification at your expense. You shall not settle or compromise any claim without our prior written consent.

10. Modifications To The Terms

Horizon Pathways LLC reserves the exclusive right to modify, amend, or update these Terms and Conditions at any time and for any reason, at its sole discretion. Any such modifications or updates will be effective immediately upon posting on our website or through other appropriate means of communication, as determined by us.

You acknowledge and agree that it is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the Services after any modifications or updates have been posted constitutes your acceptance of the revised Terms and Conditions, and you agree to be bound by them. If you do not agree to any revised or modified terms, you must immediately cease using the Services and notify Horizon Pathways LLC of your intention to terminate your use.

Notwithstanding the above, any modification to these Terms shall not affect any rights, obligations, or liabilities incurred prior to the effective date of such modification.

11. Termination

Horizon Pathways LLC reserves the right, in its sole discretion, to terminate, suspend, or limit your access to the Services, with or without prior notice, for any reason, including but not limited to:

Any violation or suspected violation of these Terms.
Any unlawful, unethical, or fraudulent conduct in relation to the Services.
Failure to pay fees or settle outstanding balances.
Actions that may disrupt the Services or cause harm to the reputation of Horizon Pathways LLC.

Upon termination or suspension of your access, you agree to immediately cease all use of the Services and shall not attempt to re-access the Services through unauthorized means. Any outstanding fees owed for Services rendered prior to termination shall remain due and payable.

Horizon Pathways LLC may also, at its sole discretion, suspend or terminate any user accounts or access to the Services that have been inactive for an extended period, as determined by us. This suspension or termination may occur without notice, and we shall not be liable for any claims arising from such actions.

Termination of this Agreement shall not affect any rights or obligations that, by their nature, should survive such termination, including but not limited to payment obligations, intellectual property rights, confidentiality obligations, and indemnification responsibilities.

12. Governing Law And Dispute Resolution

This Agreement shall be governed by, and construed in accordance with, the laws of the United States of America, including federal laws and, where applicable, the laws of the State of Maryland, without regard to its conflict of law principles or rules. You expressly consent to the exclusive jurisdiction and venue of the courts located within the State of Maryland, United States of America, for any dispute arising from or in connection with these Terms, including any claim related to the enforcement of this Agreement.

In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within 15 days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Maryland and will be conducted in English.

The arbitration decision will be final and binding on both parties, and judgment upon the arbitration award may be entered in any court having jurisdiction thereof. Both parties agree to bear their own costs, including attorneys’ fees, in relation to the arbitration process unless the arbitrator determines otherwise.

Notwithstanding the above, Horizon Pathways LLC reserves the right to seek injunctive relief or specific performance in a court of competent jurisdiction if necessary to prevent or mitigate damage to its intellectual property or reputation.

13. Force Majeure

Horizon Pathways LLC shall not be held liable for any delay or failure in performance under this Agreement due to circumstances beyond its reasonable control, including but not limited to natural disasters (such as floods, hurricanes, earthquakes), acts of government (such as changes in law or regulation), acts of terrorism, war, labor disputes, technological failures, pandemics, or any other event or condition that is beyond the reasonable control of the Company (“Force Majeure Event”).

In the event of a Force Majeure Event, Horizon Pathways LLC will make reasonable efforts to mitigate the effects of such an event, but will not be liable for any delay or failure in performance due to such causes. If a Force Majeure Event continues for a period of [insert number of days] days or more, either party may terminate this Agreement by providing written notice to the other party. Termination due to a Force Majeure Event shall not affect any obligations that have accrued prior to the event.

The affected party shall provide prompt written notice of the Force Majeure Event and, upon the cessation of such event, resume the performance of its obligations under this Agreement as soon as reasonably practicable.

14. Severability

If any provision, clause, or term of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from this Agreement and shall not affect the validity and enforceability of the remaining provisions. The invalid or unenforceable provision will be modified, to the extent necessary, to render it enforceable while preserving the intent of the original provision as closely as possible.

In the event that any provision of this Agreement is determined to be unlawful or unenforceable in its entirety, the remainder of this Agreement shall remain in full force and effect, with all other provisions continuing to be valid, binding, and enforceable as written. The parties agree to cooperate in good faith to replace any invalid or unenforceable provision with a valid and enforceable provision that most closely reflects the intent of the original provision.

15. Assignment

You may not assign, transfer, or delegate any of your rights, obligations, or responsibilities under this Agreement to any third party without the prior written consent of Horizon Pathways LLC. Any such unauthorized assignment, transfer, or delegation shall be null and void, and of no effect.

Horizon Pathways LLC may, at its sole discretion, assign, transfer, or delegate any of its rights, duties, or obligations under this Agreement, in whole or in part, without restriction and without prior consent from you. Any such assignment shall not affect the validity or enforceability of this Agreement, nor shall it affect any of your obligations under this Agreement.

This provision shall apply to any change in the ownership or control of Horizon Pathways LLC, including mergers, acquisitions, or sales of assets, in which case this Agreement may be transferred or assigned to the successor or acquirer, with full binding effect on you and the assignee.

16. Entire Agreement

This Agreement, together with the Privacy Policy, Cookie Policy, and any other documents or agreements incorporated by reference herein, constitutes the complete and exclusive understanding and agreement between you and Horizon Pathways LLC concerning the use of our Services. This Agreement supersedes all prior, contemporaneous, or future understandings, discussions, negotiations, representations, proposals, or agreements, whether written or oral, express or implied, between the parties concerning the subject matter herein.

You acknowledge that you have not relied on any representations, promises, or statements made by Horizon Pathways LLC or its agents, except as expressly set forth in this Agreement. Any and all previous agreements, whether electronic, oral, or written, that may relate to the Services provided herein are hereby expressly superseded by the terms and conditions set forth in this Agreement.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you need to contact us for any other reason, please reach out to the following:

Horizon Pathways LLC
7375 Executive Pl, Ste 400 #1062
Lanham, MD 20706, USA
Contact Number: +1 (800) 795 7153