Privacy Policy - horizonpathways.us

1. Introduction

Horizon Pathways LLC (“Company”, “we”, “our”, or “us”) is fully committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and in accordance with applicable data protection laws and regulations. This Privacy Policy (the “Policy”) outlines our practices with respect to the collection, use, storage, sharing, and disclosure of your personal information when you access or use our website, services, and platform (collectively referred to as the “Services”).

By accessing or using our Services, you agree to comply with and be bound by the terms of this Privacy Policy, which forms an integral part of the legal agreement between you and Horizon Pathways LLC. You also consent to the collection and use of your data as described herein, subject to any applicable legal provisions and your rights under relevant data protection laws.

This Policy applies to all individuals who access our Services, including but not limited to users, clients, customers, and other visitors to our website and Services, regardless of their geographical location. We are committed to ensuring transparency regarding our data practices, and we invite you to review this Policy in detail to understand how we collect and manage your personal data.

If you do not agree to this Privacy Policy, please refrain from using our Services. Your continued use of our Services constitutes your acceptance of this Privacy Policy and its terms, including any updates or revisions.

2. Information We Collect

In the course of providing our Services, Horizon Pathways LLC collects certain categories of personal information. This collection is done in accordance with relevant laws and is necessary for the provision of our Services. The types of personal data we collect include, but are not limited to, the following:

Personal Identification Information:
We collect personal identification data such as your full name, residential address, email address, phone number, and any other personally identifiable information you voluntarily provide during your interactions with our Services. This information is necessary for processing your immigration applications, managing user accounts, and ensuring proper communication with you.
Payment Information:
In order to process payments for the Services you request, we collect payment details such as credit card numbers, billing addresses, and other payment-related data. This information is required for completing financial transactions related to the Services you avail, including processing fees and other charges associated with your account. Such payment information is processed securely using industry-standard encryption protocols.
Usage Information:
We may automatically collect certain non-personal data when you interact with our website and Services. This includes, but is not limited to, your IP address, device type, browser type, operating system, geolocation data, and browsing activity on our website. This data is primarily used to improve the performance, usability, and functionality of our Services and to better understand how users interact with our platform.
Cookies and Tracking Technologies:
Horizon Pathways LLC utilizes cookies, web beacons, and other similar tracking technologies to enhance your user experience, analyze trends, and monitor website activity. These technologies allow us to track your browsing patterns, provide personalized content, and improve the overall performance of our Services. You may configure your browser settings to block cookies or manage cookie preferences, but this may affect the functionality of certain parts of the Services. For further information on the cookies we use and how they affect your browsing experience, please refer to our Cookie Policy, which is incorporated by reference into this Privacy Policy.
Sensitive Data:
In certain cases, we may collect sensitive personal data as part of the immigration application process. We will only collect and process such data where required by law or with your explicit consent, and we will take appropriate measures to protect this data in compliance with applicable laws governing sensitive information.

3. How We Use Your Information

The personal data we collect is essential for the efficient operation of our Services and is used for the following primary purposes:

Service Provision and User Account Management:
The information you provide enables us to process your immigration applications, manage your user account, and provide personalized services that meet your specific needs. This includes communicating with you regarding the progress of your application, providing updates, and assisting with any issues related to our Services.
Communication and Notifications:
We use your personal information to send you important communications related to your account, application status, or changes to our Services. These communications may include service-related updates, reminders, or notifications necessary for the ongoing management of your account. Additionally, we may send promotional materials, newsletters, or marketing communications, but only with your prior consent, where required by law. You may opt-out of receiving such marketing communications at any time by following the opt-out instructions provided in the communication or by contacting us directly.
Improvement and Customization of Services:
We analyze user behavior, interactions, and feedback to optimize the functionality, performance, and usability of our website and Services. This includes assessing how users navigate through the platform, measuring user engagement, and identifying opportunities to improve the overall experience. By analyzing these trends, we are able to enhance the Services and offer more relevant, customized content tailored to our users’ needs.
Legal Compliance and Regulatory Requirements:
Horizon Pathways LLC is required to comply with various legal obligations under applicable data protection laws, including regulatory and governmental requests for personal data. We may also use your personal information to respond to legal processes, such as subpoenas, court orders, or other legal obligations. Additionally, we may use your data to protect our legal rights, the security of our Services, and the safety of our users.
Fraud Prevention and Security:
Your personal information may also be used for the detection, prevention, and investigation of any fraudulent activity, unauthorized access, or illegal actions that may affect the integrity and security of our Services.
Business Transactions:
In the event of a corporate reorganization, merger, acquisition, or sale of assets, we may transfer your personal information to the relevant third parties involved in such transactions. In such cases, we will ensure that your information is handled in accordance with this Privacy Policy and that appropriate safeguards are in place to protect your data.

4. Data Protection And Security

Horizon Pathways LLC takes the security of your personal data with the highest level of seriousness and implements robust, industry-standard technical, administrative, and organizational measures designed to protect your personal data against any unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

Encryption: We use state-of-the-art encryption technologies to protect the confidentiality and integrity of your personal data during transmission and storage.
Access Control: We restrict access to personal information to authorized personnel only, on a need-to-know basis, and maintain strict internal policies regarding the handling and access to personal data.
Security Infrastructure: Our servers and data centers are protected by advanced firewall and intrusion detection technologies, and are regularly monitored to detect and respond to any security threats promptly.

Despite our best efforts to safeguard your personal data, you acknowledge that no method of data transmission over the internet or method of electronic storage is completely secure. As such, we cannot and do not guarantee the absolute security of your personal information. You acknowledge the inherent risks associated with transmitting data over the internet and using online services, and you agree that Horizon Pathways LLC will not be liable for any breaches of data security caused by circumstances beyond our control.

5. Sharing Of Information

In the course of providing our Services, Horizon Pathways LLC may share your personal information with third-party service providers who assist us in the operation and delivery of the Services. These third parties include, but are not limited to, the following categories:

Payment Processors: To facilitate payment transactions, we may share your payment-related information with third-party payment processors such as Stripe and/or PayPal, who are responsible for processing payments in accordance with their own privacy and security practices.
Analytics Providers: We may share anonymized or aggregated data with third-party analytics providers, such as Google Analytics and/or Mixpanel, for the purposes of analyzing website usage, monitoring user behavior, and improving the performance of our Services.
Service Providers: In order to provide essential services such as cloud hosting, data storage, customer support, and email communications, we may engage third-party service providers who perform tasks on our behalf.

We will not sell, rent, or lease your personal information to third parties. However, we may disclose your personal data under the following circumstances:

Legal Compliance: We may disclose your personal data in response to subpoenas, court orders, legal processes, or requests from governmental or regulatory authorities, to comply with applicable laws and regulations, or to respond to legal obligations or disputes.
Protection of Rights and Safety: We may disclose your information if necessary to protect the rights, property, or safety of Horizon Pathways LLC, our users, or third parties, including to enforce our Terms and Conditions, investigate fraud, or address security concerns.
Business Transactions: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal data may be transferred to the new owner or successor entity. In such cases, the transferee will be bound by the terms of this Privacy Policy, subject to any changes that may apply following the transaction.

We will take reasonable steps to ensure that any third parties to whom we disclose your personal information provide sufficient protection for your data in accordance with this Privacy Policy.

6. Data Transfers And Storage

As part of our global operations, Horizon Pathways LLC may transfer and store your personal data in jurisdictions outside your home country, which may have data protection laws that differ from those of your country of residence. By using our Services, you consent to the transfer, processing, and storage of your personal data in jurisdictions that may not provide the same level of data protection as your home country.

In particular, personal data may be transferred to, and processed in, countries within the United States or other jurisdictions where our service providers and partners are located. These jurisdictions may not provide the same level of data protection as the laws in your home country, but we take all reasonable measures to ensure that your personal data is processed in a manner that complies with applicable data protection laws.

In the event of any cross-border data transfers, we will ensure that adequate safeguards are in place to protect your data, including, where applicable, the use of Standard Contractual Clauses or other legally recognized mechanisms to facilitate the lawful transfer of personal data.

7. Your Rights And Choices

As a user of our Services, you have several rights regarding your personal data, subject to applicable legal limitations and exceptions. These rights may include, but are not limited to, the following:

Access and Correction: You have the right to request access to the personal data we hold about you, and to request that any inaccurate or incomplete data be corrected. You may submit a request for access or correction by contacting us using the contact details provided below.
Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations, including but not limited to retention periods mandated by law or contractual requirements. Where we are unable to fulfill your request due to such legal obligations, we will provide you with the specific reasons for the refusal.
Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email communication from us or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails, such as service-related notices or updates regarding your account.
Data Portability: You have the right to request that your personal data be provided to you in a structured, commonly used, and machine-readable format, for the purpose of transferring it to another service provider. You may submit a request for data portability by contacting us directly.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including where such processing is based on legitimate interests. In the event that you object to processing, we will evaluate whether our legitimate interests override your rights and freedoms.

To exercise any of the rights outlined above, or if you have any questions regarding the processing of your personal data, please contact us using the contact details provided below.

We will respond to your requests within the timeframes set forth by applicable law, and we will take reasonable steps to verify your identity before fulfilling any request to ensure the security of your personal data.

8. Data Retention

Horizon Pathways LLC will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws, regulations, or contractual obligations. Specifically, your personal data will be retained for the duration required to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Upon the completion of the purposes for which your data was collected, we will take the following steps:

Data Deletion: Your personal data will be securely deleted or rendered anonymous in accordance with our established data retention policies. This includes securely disposing of any documents, files, or other data containing your personal information.
Data Anonymization: In certain instances, we may anonymize personal data to retain it for statistical analysis, research, or business development purposes. Such anonymized data will no longer be linked to any identifiable individual and will not be used to re-identify users.

However, Horizon Pathways LLC may retain non-personal or aggregated data for an indefinite period, particularly for analytical purposes, business improvements, or legal compliance. Such data will not be linked to any identifiable user and will be processed in accordance with applicable data protection regulations.

In the event of a conflict between the data retention period outlined herein and any statutory retention requirements, legal obligations, or audits, your personal data may be retained for an extended period as required by law or as necessary for legal or regulatory purposes.

9. Children’s Privacy

Horizon Pathways LLC recognizes the importance of safeguarding the privacy of children. Our Services are not intended for use by individuals under the age of 18, and we do not knowingly collect, solicit, or process personal data from individuals under the age of 18.

If you believe that we have inadvertently collected or processed personal data of a child under the age of 18, we request that you contact us immediately. Upon notification, we will promptly take the necessary steps to delete such data and ensure compliance with applicable child protection laws.

In the event that we become aware that personal data has been collected from a child under 18, we will make reasonable efforts to remove such data from our systems in accordance with relevant data protection laws, such as the Children’s Online Privacy Protection Act (COPPA) in the United States, or equivalent laws in other jurisdictions.

10. Cookies And Similar Technologies

To enhance the functionality of our website and Services, Horizon Pathways LLC uses cookies and similar tracking technologies (e.g., web beacons, pixels, device identifiers) that are placed on your device when you visit our website or use our Services. Cookies are small text files that allow us to recognize your browser and capture certain information about your interactions with our website.

We use cookies and similar technologies for the following purposes:

Functional Cookies: To ensure the proper functioning of our website, including remembering your preferences, settings, and ensuring a smooth user experience.
Performance and Analytical Cookies: To collect data regarding user behavior on our website, such as the pages visited, time spent on pages, and other interaction metrics, in order to improve the performance of our Services and identify areas for improvement.
Personalization and Marketing Cookies: To serve personalized content, advertisements, and marketing materials based on your interests, preferences, and browsing history.

You may manage or disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website. Most browsers accept cookies by default, but you can configure your browser to reject cookies or to notify you when a cookie is being placed.

For more detailed information on the cookies we use, how we use them, and how you can control your cookie preferences, please refer to our Cookie Policy, which is incorporated by reference into this Privacy Policy.

11. Third-party Links

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Horizon Pathways LLC. These third-party links are provided for your convenience and informational purposes only. Horizon Pathways LLC does not assume responsibility for the content, privacy practices, or data handling practices of third-party websites or services.

By clicking on such third-party links, you acknowledge that Horizon Pathways LLC is not responsible for, and has no control over, the content or policies of those external sites. We strongly recommend that you review the privacy policies and terms and conditions of any third-party websites or services before providing them with your personal data.

Horizon Pathways LLC is not responsible for any direct or indirect damages, losses, or liabilities arising from the use of third-party websites, applications, or services linked to or referenced on our website. Furthermore, the inclusion of third-party links does not imply endorsement, sponsorship, or affiliation with the third-party website or service.

12. Changes To This Privacy Policy

Horizon Pathways LLC reserves the exclusive right, at its sole discretion, to modify, amend, update, or revise this Privacy Policy at any time, for any reason, and without prior notice. Any such modifications or amendments will be effective immediately upon the publication of the updated Privacy Policy on our website, with an updated revision date clearly indicated at the top of the page.

In the event of a material change to this Privacy Policy that would significantly impact your rights, we may, at our discretion, provide notice through other means, such as via email or a prominent notice on our website. However, it remains your responsibility to periodically review this Privacy Policy to stay informed of any changes. Continued use of the Services after such modifications have been posted constitutes your explicit acceptance of the revised Privacy Policy and its terms.

By continuing to access or use our Services following any modifications to this Privacy Policy, you acknowledge and agree to be bound by the updated terms. If you do not agree with the changes made to this Privacy Policy, your sole remedy is to cease using the Services and request that we delete your personal data, subject to our data retention and legal obligations.

13. Governing Law

This Privacy Policy, and any dispute arising out of or related to the collection, use, or protection of your personal data under this Policy, shall be governed by, and construed in accordance with, the laws of the United States of America, including applicable federal and state data protection laws. Specifically, any claims arising from this Privacy Policy shall be subject to the legal principles of the state of Maryland, without regard to its conflict of law provisions or the choice of law principles.

You agree that any disputes, controversies, or claims arising out of or in connection with this Privacy Policy, including its interpretation, performance, or breach, shall be exclusively subject to the jurisdiction of the competent courts located in the State of Maryland and you hereby consent to the personal jurisdiction and venue of such courts.

In the event of a dispute, we encourage you to first attempt to resolve the issue informally through direct communication with us. If the dispute cannot be resolved through informal means, it shall be resolved exclusively by a court of competent jurisdiction in accordance with the governing law stipulated herein.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights under applicable data protection laws, such as accessing, correcting, or deleting your personal data, please contact us using the following details:

Horizon Pathways LLC
7375 Executive Pl, Ste 400 #1062
Lanham, MD 20706
Email: privacy@horizonpathways.us
Phone: +1 (800) 795 7153